Careers
Account Manager - Apply for this position
The Account Manager is responsible for managing and growing the client relationship on one or more accounts under the direction of the CEO. The Account Manager provides client and project team leadership, develops mid-senior level client relationships and is regarded by the client as a trusted advisor. He or she is responsible for client satisfaction, account revenue growth and overall business profitability in services delivery.
Responsibilities:
- Manages project relationship with select client organization
- Responsible for the success and satisfaction of the individual client relationship(s)
- Builds relationships with senior managers within client organization
- Creates opportunities for deeper collaboration and interaction and reinforces the client's status as an innovative participant in the creation of cutting-edge solutions
- Understands all disciplines enough to provide a quality assurance check of project deliverables and has a point of view of best practices and solutions across functions
- Provides leadership, support and ongoing guidance to members of the project team
- Provides CU Marketing's internal teams with appropriate insight into client's strategic business initiatives
- Has a point of view on industry structure, trends, initiatives, and issues
- Has a point of view of best practices and solutions across functions
- Provides CU Marketing and the client with insights into organizational opportunities for cross and up-sell opportunities
- Oversees the development of detailed proposals and statements of work with the support of core team members including CEO, Client Partner or member of the executive management team
- Significantly grows the client relationship in terms of revenue generated and account profitability
- Proactively sells and manages customer expectations and communicates project and profit risks to CU Marketing's teams and clients
Required Skills
- 3 years of Account Management experience in an Internet Marketing or Advertising Online Media
- Bachelor's degree or higher in business, marketing, communications,
e-business engineering or computer science - Experience with site development, specifically involvement in large scale site design, build-out and maintenance/enhancement
- Experience working with complex clients delivering annual services revenues in excess of $1m
- Team oriented with demonstrated success working with remote or decentralized team
- Keen sense of creative thinking and problem solving
- Strong writing skills
